Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tricia H

Tricia H

May 29, 2025

5  out of  5
rating by Tricia H
"Stephanie was easy to work with. She clearly explained the policies I was interested in and kept me up to date on emails."
We responded:
"Thank you for your review! We're so glad to hear that Stephanie made the process easy and clear for you. Providing timely communication and helpful explanations is exactly what we aim for. We appreciate your trust and look forward to serving you!"
Profile photo of Anna Alfera

Anna Alfera

May 23, 2025

5  out of  5
rating by Anna Alfera
"The entire staff at State Farm in Lower Burrell are remarkable! We were recommended by good friends to switch to Bills agency. After hearing their rave reviews, we made the switch 5 days later. I’ve never felt more comfortable making decisions and speaking about policy information. Such a bonus having their office so close to home! Thank you all for your time and knowledge!! Highly recommend checking them out!"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that you felt comfortable and confident with our team here at the Lower Burrell office. It means a lot that you trusted your friends’ recommendation and chose to join our agency. We’re always here to help and glad to be close by when you need us. Welcome to the State Farm family, and thank you again for your kind words and support!"
Profile photo of Lisa Thomas

Lisa Thomas

May 19, 2025

5  out of  5
rating by Lisa Thomas
"Stephanie was very helpful with making sure our insurance was taken care of before our move!"
We responded:
"Thank you for the kind words! We’re glad Stephanie was able to help before your move. Wishing you all the best in your new home! "
Profile photo of Regina Defalco

Regina Defalco

February 20, 2025

5  out of  5
rating by Regina Defalco
"Thank you for the relationship you have maintained over the years. You have always responded to our questions and needs. We have truly enjoyed doing business with you. Thank you again."
We responded:
"Regina it has been our pleasure having you and your family as customers! "
Profile photo of Vicki Ulicny

Vicki Ulicny

February 10, 2025

5  out of  5
rating by Vicki Ulicny
"Stephanie was wonderful helping me get my situation resolved and helping me get a new policy for me as well"
We responded:
"I’m thrilled that you had a positive experience with Stephanie, Vicki! We always try our best to go above and beyond for our Good Neighbors. Please let us know if you have any other insurance questions. We’re happy to help! "
Profile photo of M D

M D

February 4, 2025

5  out of  5
rating by M D
"Bill and Cam are AMAZING. I highly recommend! Always there for you!"
We responded:
"Thank you for the wonderfully thoughtful review, Marlene! We really appreciate the kind words. We'll always go the extra mile for you! Thank you for trusting us with your insurance."
Profile photo of sean bates

sean bates

January 6, 2025

5  out of  5
rating by sean bates
"Great people that are always very patient, understanding and a huge help with anything you need!"
We responded:
"Thanks for the terrific feedback, Sean! We’re so glad to be of service. We always strive to provide the best possible customer service during every interaction we have with our Good Neighbors. Please let me know if you have any other questions about your insurance with us and we’d be more than happy to assist. "
Profile photo of BK L

BK L

January 4, 2025

5  out of  5
rating by BK L
"I have always had great service with Bill & his staff"
We responded:
"We’re certainly glad to have you with our State Farm team! Thanks for leaving us a great review. Give us a call or stop by if we can be of further assistance."
Profile photo of vanessa thomas

vanessa thomas

January 3, 2025

5  out of  5
rating by vanessa thomas
"I’m glad a switch"
We responded:
"We’re glad to have you, Vanessa! Thanks for the 5-Star review and we look forward to connecting with you again soon! "
Profile photo of Pam Bridgen

Pam Bridgen

January 3, 2025

5  out of  5
rating by Pam Bridgen
"Bill runs his business over the top. He is very thorough as to what he does and explains everything . I switched from a different state farm agent and cannot believe the how different he runs his agency.His staff is very helpful with whatever you need. Plus I have been with state farm over 30 years, it is a great company and reasonable rates."
We responded:
"Thank you for the kind words! "
Profile photo of Linda Bucek

Linda Bucek

January 2, 2025

5  out of  5
rating by Linda Bucek
"Shannon was soooo helpful friendly and patient with me. Took the time to explain options and was very thorough! I couldn’t have asked for a better rep!!"
We responded:
"We’re so very glad to be of service, Linda! Thank you for taking the time to leave us a great review and share your experience. I’ll pass your kind words along to Shannon personally. Let us know if we can do anything else for you and thanks again! "
Profile photo of Sharon Eyberger

Sharon Eyberger

December 16, 2024

5  out of  5
rating by Sharon Eyberger
"Always pleasant, polite and helpful with any questions/needs. Very happy customer!"
We responded:
"Thanks so much for the awesome review, Sharon! I'm so glad to have you as a customer. Please let me know if you have any other questions about your insurance and I'd be more than happy to assist!"
Profile photo of Courtney Angelo

Courtney Angelo

December 16, 2024

5  out of  5
rating by Courtney Angelo
"Everyone I interacted with was super nice and pleasant and they get back to you in a timely manner"
We responded:
"Thank you for leaving us a terrific review, Courtney! I'm glad that you had a positive experience with my State Farm team. You can always rely on top notch customer service from our office. Let us know if you have any other questions and we're happy to assist. Thanks again! "
Profile photo of April Argenas

April Argenas

December 9, 2024

5  out of  5
rating by April Argenas
"Always helpful! Have been there when needed. Diane is usually who Answers my questions! Haven’t had to use insurance until the past 2 years or so, but when I did, all good!"
We responded:
"We’re certainly here for you when it matters most, April! Thanks for the terrific review. I’ll be sure to give your great feedback to Diane! Let us know if we can do anything else for you and thanks again! "
Profile photo of Luke Forster

Luke Forster

December 6, 2024

5  out of  5
rating by Luke Forster
"State Farm takes care of my car and kids renter insurance for school. If I ever I have a problem or questions, I give Bill a call or text and it is taken care of."
We responded:
"Efficient, effective customer service is what my State Farm team is all about, Luke! Thanks for the great review. If you have any other questions about your Auto Insurance or Renters Insurance with us, don’t hesitate to reach out. We’re always a call away! "
Profile photo of Lesley Pedatella

Lesley Pedatella

November 30, 2024

5  out of  5
rating by Lesley Pedatella
"I have been a customer of Bill’s for years and the office and Bill have always been wonderful, to work with!! There is no one else I’d trust with insurance than him and his team. I am going through the home buying process, and I have had every question answered promptly and prices are within a range I can afford, which I am so grateful for."
We responded:
"Thank you so much for your outstanding review, Lesley! I’m glad you appreciate the service my State Farm team and I provide. We are genuinely invested in the success of our Good Neighbors. I’m glad we can be of service and look forward to serving your insurance needs for years to come."
Profile photo of Louise Carr

Louise Carr

November 29, 2024

5  out of  5
rating by Louise Carr
"The people at State Farm are very helpful They take the time to go over the details when assisting you with your Insurance needs and answer all questions you may have plus finding the right policy for your situation at the best price."
We responded:
"Thanks for the terrific review, Louise! We always take the time to learn about each one of our customers and find a Personal Price Plan that works for you! Thanks again for the awesome review and please let us know if we can assist you further with your insurance needs. "
Profile photo of Samone Oliveros

Samone Oliveros

November 22, 2024

5  out of  5
rating by Samone Oliveros
"These guys have taken care of my auto insurance for years. They are always there when I have a question or need something. I will continue to use state farm for my auto insurance. I'm a very satisfied customer."
We responded:
"Thank you for the excellent feedback, Samone! We’re glad that you continue to have excellent experiences with our State Farm team. We always strive to provide impeccable customer service. Let us know if there is anything else we can do for you and thanks again. "
Profile photo of Courtney M

Courtney M

November 22, 2024

5  out of  5
rating by Courtney M
"Loved how easy the process of getting insurance was. I have both auto and home and I'm very pleased. I was given options and explanations that were clear and knowledgeable! Definitely plan on being a state farmer for a while 😀"
We responded:
"We’re very glad to have you, Courtney! Thank you so much for allowing us to earn your business. If you have any other questions or concerns about your Auto Insurance or Homeowners Insurance with us, please give us a call! We’re always happy to help. Thanks for your great review! "
Profile photo of Shane Lohman

Shane Lohman

November 20, 2024

5  out of  5
rating by Shane Lohman
"I needed a quick turnaround on new auto and homeowner's insurance policies and Bill got it done, no problem! He made the entire process quick and painless."
We responded:
"I’m very glad to have earned your business, Shane. Thanks for choosing my State Farm office! If you have any questions or concerns about your Auto insurance or Homeowners Insurance, please don’t hesitate to reach out. I’m always more than happy to help! "
Profile photo of Isaac Hanna

Isaac Hanna

November 20, 2024

5  out of  5
rating by Isaac Hanna
"Trusting, helpful, and friendly!"
We responded:
"All of the qualities we wish to exude to our valued Good Neighbors, Isaac! Thanks for the terrific review. We look forward to speaking with you again soon. "
Profile photo of Sarah Richner

Sarah Richner

November 13, 2024

5  out of  5
rating by Sarah Richner
"Bill and his staff are excellent to work with. We are continuing with him due to his accessibility and willingness to work with us on our multiple insurances with him. Keep up the good work!"
We responded:
"We really DO care about our Good Neighbors, Sarah! Thank you for taking the time to leave us such a detailed and wonderful review. That means a lot to our entire State Farm team. Please let us know if there is anything else we can assist you with and we’d be more than happy to do so. Thanks again! "
Profile photo of Tim

Tim

November 11, 2024

5  out of  5
rating by Tim
"Always pleasant and friendly service. Will find answers to your concerns quickly and always ready to help."
We responded:
"I’m very glad to be of service, Tim. Thank you for your excellent review. If you ever have any additional questions or concerns about your insurance, please give me a call! I’m always happy to help. "
Profile photo of Byron Chertik

Byron Chertik

November 6, 2024

5  out of  5
rating by Byron Chertik
"Great personal service"
We responded:
"Premier customer service is our priority, Byron! Thanks for the outstanding review. We’re happy to be of service! "
Profile photo of Richard Wiegand

Richard Wiegand

November 6, 2024

5  out of  5
rating by Richard Wiegand
"Bill Aguglia’s office has been great to work with and very proactive with my policy."
We responded:
"We always want to keep our Good Neighbors informed, Richard! You can always rely on quality customer service with our office. Please let us know if there is anything else we can do for you and we’d be happy to help"