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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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kevin lease

September 4, 2026

5  out of  5
rating by kevin lease
"Shannon was very professional and pleasant. She new her product and was very helpful"
We responded:
"Hi kevin, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Lower Burrell.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Bill Aguglia "
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Scott Kronenwetter

August 29, 2026

5  out of  5
rating by Scott Kronenwetter
"Bill's team is knowledgeable, friendly, and easy to work with."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Shasaun D

August 25, 2026

5  out of  5
rating by Shasaun D
"I am VERY PLEASED with the services I receive from State Farm!
After years of disappointment from other insurance companies,THIS ONE is so reassuring that I will be satisfied .
🤓🌟💯
Thank you State Farm,thank you
AND YHANK YOU SHANNON!"
We responded:
"Thank you so much, Shasaun! We’re thrilled to hear you’re very pleased with your experience. After dealing with disappointments from other companies, it’s especially meaningful to know we’ve earned your trust. We're committed to keeping that reassurance going—thank you for choosing State Farm! 💯🌟"
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Jim Tonn

August 25, 2026

5  out of  5
rating by Jim Tonn
"Responsive, personalized service and some of the best premiums I have seen. I am moving every policy that I can here."
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Lower Burrell to know you had such a great experience with us. "
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Lyle Thomas

August 24, 2026

5  out of  5
rating by Lyle Thomas
"Excellent service. Went above and beyond to make sure that my experience was enjoyable."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Jerri Murdock

August 20, 2026

5  out of  5
rating by Jerri Murdock
"Shannon Thomas diligently worked with us. She answered all our questions very thoroughly. We canceled are previous insurance, which were 3 policies elsewhere and went with Shannon's suggestions."
We responded:
"Jerri, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Bill Aguglia and Team "
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J G

August 20, 2026

5  out of  5
rating by J G
"Shannon was great! Got me a fair price for renters insurance with my Rottweiler."
We responded:
"Thank you for the 5-star review of Bill Aguglia’s team - we really appreciate your kind words! "
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Roxi Armstrong

August 20, 2026

5  out of  5
rating by Roxi Armstrong
"Shannon was very patient and kind. Call her up if you need insurance.."
We responded:
"Hi Roxi, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Bill Aguglia’s team.  Please reach out to us if any questions come up!  - Bill Aguglia’s Insurance Team "
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Paul Williams

August 18, 2026

5  out of  5
rating by Paul Williams
"Shannon is a phenomenal representative for this office and the company"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Lower Burrell. "
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don farmer

August 13, 2026

5  out of  5
rating by don farmer
"very professional, friendly, and a very fast response to my request. would recommend to other people I know"
We responded:
"don, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Lower Burrell insurance team is always here and happy to help. "
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Dawn Blumenthal

August 12, 2026

5  out of  5
rating by Dawn Blumenthal
"Sharon awesome"
We responded:
"Thank you for the 5-star review of Bill Aguglia’s team - we really appreciate your kind words! "
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Janice Dziobak

August 11, 2026

5  out of  5
rating by Janice Dziobak
"Shannon was very helpful when I was moving and looking for new insurance. I would highly recommend this office ."
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Lower Burrell. "
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Anthony Berish

August 11, 2026

5  out of  5
rating by Anthony Berish
"Had nothing but a great experience with shannon"
We responded:
"Hi Anthony, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Bill Aguglia’s team.  Please reach out to us if any questions come up!  - Bill Aguglia’s Insurance Team "
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Nicholas Biagi

August 7, 2026

5  out of  5
rating by Nicholas Biagi
"My sales representative, Shannon, is great. She is very helpful for all of my insurance needs from my personal assets to my business assets. Thank you, Shannon and Bill Aguglia State Farm!"
We responded:
"Wow, thank you for the 5-star review, Nicholas! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Jenna Leo

August 6, 2026

5  out of  5
rating by Jenna Leo
"We worked with Shannon and she was absolutely fantastic! Shannon was incredibly kind, patient, and helpful. She responded very quickly and made sure all of our questions were answered."
We responded:
"Hi Jenna, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Lower Burrell.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Bill Aguglia "
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Chris Lageman

August 4, 2026

5  out of  5
rating by Chris Lageman
"Changing my Auto Insurance provider was an issue I didn’t want to deal with. Shannon made the process very easy and painless."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Ramona Roiz

August 3, 2026

5  out of  5
rating by Ramona Roiz
"Bill is an excellent agent! The rates are unbeatable. Shannon is always so helpful and very pleasant. I highly recommend working with Bill Aguglia and his awesome team!!!"
We responded:
"Thank you so much for the 5-star rating, Ramona! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Bill Aguglia "
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cindy

August 3, 2026

5  out of  5
rating by cindy
"Shannon really did a great job when I needed help on changing things around on my policy !!! Thx"
We responded:
"Thank you so much for the 5 stars, Cindy! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Paul Bauer

July 30, 2026

5  out of  5
rating by Paul Bauer
"Besides getting a better car insurance rate I will have to say that dealing with Shannon was also one of the reasons I switched to State Farm. Her help was unparalleled and she put up with my constant changing of my mind like a true professional."
We responded:
"Paul, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Bill Aguglia and Team "
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Karen Turnquist

July 30, 2026

5  out of  5
rating by Karen Turnquist
"Shannon is fantastic! So easy to work with. She is so nice and not pushy at all! I highly recommend contacting her. She responds very quickly to both texts and emails."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Star Goodwine

July 29, 2026

5  out of  5
rating by Star Goodwine
"What I appreciated most was the genuine willingness to help from Shannon. She was friendly, patient, and professional throughout the experience, and it was clear they cared about making sure I was confident in my decision. I would gladly recommend them to anyone looking for excellent service and expert guidance"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Lower Burrell. "
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Paula Lapp

July 29, 2026

5  out of  5
rating by Paula Lapp
"Shannon was very helpful with choosing the coverage for our needs. She explained everything and was very thorough with questions I had. She helped me save lots of $$, that’s for sure. Look forward to long relationship with State Farm!"
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Lower Burrell insurance team. "
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Zackary Kuyal

July 27, 2026

1  out of  5
rating by Zackary Kuyal
"Absolutely terrible to work with lazy assistants and zero communication pick a different insurance agency if u have the time"
We responded:
"I'm sorry that you feel that you had a poor experience with our office. We always strive to create lasting relationships with our customers. If you had spoken to the call center, or anyone outside of our immediate office, we cannot speak for the level of service. If you'd like to chat with us, or if you need any additional information, we encourage you to contact our office. We look forward to hearing from you. "
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Amy Singleton

July 22, 2026

5  out of  5
rating by Amy Singleton
"I am very pleased with Bill Aguglia”s agency. Everyone is professional and extremely knowledgeable. Shannon got me set up with home and car policies when I moved here from Atlanta. Having my insurance needs taken care of so smoothly lowered my stress during a challenging time. I highly recommend this agency."
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Lower Burrell. "
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Karen Brady

July 22, 2026

5  out of  5
rating by Karen Brady
"I switched from another company and started working with Shannon. She is so helpful and is easy to get in touch with if I ever need anything."
We responded:
"Thank you for the 5-star review, Karen! We’re proud to serve the Lower Burrell community and truly appreciate your support. "