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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Courtney M

Courtney M

September 19, 2024

5  out of  5
rating by Courtney M
"Loved how easy the process of getting insurance was. I have both auto and home and I'm very pleased. I was given options and explanations that were clear and knowledgeable! Definitely plan on being a state farmer for a while 😀"
We responded:
"We’re very glad to have you, Courtney! Thank you so much for allowing us to earn your business. If you have any other questions or concerns about your Auto Insurance or Homeowners Insurance with us, please give us a call! We’re always happy to help. Thanks for your great review! "
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Laney P

September 13, 2024

4  out of  5
rating by Laney P
"State Farm in Lower Burrell has made switching my car insurance smooth and easy, They have all answered questions quickly and everyone is very friendly. If you’re looking for a company that’s there to help then you found it with this one."
We responded:
"What a wonderful review and recommendation, Laney! Thank you so much for your terrific feedback. If you need anything else, or have questions about your Auto Insurance with us, please don’t hesitate to reach out. We’re always happy to assist! "
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chris borland

September 11, 2024

5  out of  5
rating by chris borland
"Had Bill as my agent a couple years back and switched.. Well the grass wasn’t greener on the other side. Bill and his staff are Honest, Fair and accommodating. Highly recommend and respect this agent and his staff. If you’re looking for a clear cut and no BS agent, this is where you go."
We responded:
"We’re very glad to have you back, Chris! Thank you for taking the time to detail your experience with us, and elsewhere! It’s important that individuals out there know why we’re the preferred destination for insurance! If we can assist you with anything else, please don’t hesitate to reach out. We’re always happy to help! "
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Susan Guerrini

September 5, 2024

5  out of  5
rating by Susan Guerrini
"Stephanie met with me after doing some homework and texting documents for me to review. She explained everything very clearly, answered all my questions, worked with me on areas where I felt I didn't (or did) need additional coverage--and saved me almost $400/year on the combined auto-home policies. Everyone loves to save money, and I'm very happy with the way that worked out, but Stephanie is such a nice person, so patient and kind, that I think I might have switched over just to have her as my insurance rep! I never felt rushed or that she needed to be somewhere else. I honestly believe that, while I was with her, I was the most important thing going on in her day. I was with State Farm when I got my driver's license many moons ago...and I'm happy to be back with them now--because of Stephanie and her great attitude and friendliness!"
We responded:
"What an amazing review, Susan! Thank you so much for taking the time to detail your experience with Stephanie. She is a tremendous team member and I’m not surprised that she provided you with such impeccable service. We sincerely appreciate your business and if you have any other questions or concerns about your Auto Insurance or Homeowners Insurance, please let us know! We’re more than happy to be of continued assistance. Thanks again! "
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Jessica Vanhoozer

August 26, 2024

5  out of  5
rating by Jessica Vanhoozer
"This office really goes the extra mile and has no problem doing the footwork for you when they can. As a busy mother I appreciate the extra helping hand!!!"
We responded:
"You bet, Jessica! We’re always happy to go the extra mile when our Good Neighbors need it most. We know it takes a lot of energy to get through the week and to take care of your family. We’re happy to make your insurance experience with us as easy as possible. Thanks for the great review! "
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Stacy Radeshak

July 11, 2024

5  out of  5
rating by Stacy Radeshak
"Bill aguglia is the absolute best insurance agent"
We responded:
"We’re so glad that you think so, Stacy! Thank you for sharing your experience with me. This kind of feedback is very important to us and we’re happy to be of service. Let us know if you have any other insurance questions. We’re always here to help. "
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Russell Elliott

May 31, 2024

5  out of  5
rating by Russell Elliott
"Professional agents. Worked out everything for us. Its a pleasure working with them."
We responded:
"We’re so glad to have earned your business, Russell! Thank you for your kind review. We love getting quality feedback from our Good Neighbors. Let us know if you have any other questions about your insurance and thanks again. "
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Pam Bridgen

May 24, 2024

5  out of  5
rating by Pam Bridgen
"Bill runs his business over the top. He is very thorough as to what he does and explains everything . I switched from a different state farm agent and cannot believe the how different he runs his agency.His staff is very helpful with whatever you need. Plus I have been with state farm over 30 years, it is a great company and reasonable rates."
We responded:
"Thank you for the kind words! "
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Lisa Pelino

March 4, 2024

5  out of  5
rating by Lisa Pelino
"Stephanie and her co-workers got me the best rate for insurance. They were so pleasant and easy to work with!"
We responded:
"Saving money for our Good Neighbors is what we do best, Lisa! Thanks for the excellent review. Let us know if we can do anything else for you. We’re always here to help! "
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Katelynn Falleroni

March 2, 2024

5  out of  5
rating by Katelynn Falleroni
"I had Stephanie quote me to see if we could save any money. I didn't have high hopes since we were with USAA and figured we already had a really good deal. We added life insurance for my son, increased our coverage for home and auto and still saved money by switching to State Farm. Stephanie was extremely helpful and honest through the entire process."
We responded:
"We’re so glad to be of assistance, Katelynn! Thank you for detailing your experience with our State Farm team. We always try our best to save some money for our Good Neighbors. Please let us know if you have any other questions about your Auto, Home, or Life Insurance with us and we’re more than happy to help! Thanks again and we look forward to chatting with you again soon. "
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Amy Shroyer

February 21, 2024

5  out of  5
rating by Amy Shroyer
"They were so nice and informative. I couldn’t ask for a better service"
We responded:
"We pride ourselves on premier customer service, Amy! Thank you so much for the terrific review. We’re glad to be of service and look forward to chatting with you again soon! "
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Cameron Preston

February 16, 2024

5  out of  5
rating by Cameron Preston
"Very personable and great customer service! Highly recommended!"
We responded:
"You can always rely on exceptional customer service with our State Farm office, Cameron. Thanks for the awesome review. We look forward to speaking with you again soon! Thanks again. "
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Anthony Nguyen

February 16, 2024

5  out of  5
rating by Anthony Nguyen
"I have had pleasant experiences with Bill's staff so far. I believe i would keep my policies through Bill's office for many more years to come."
We responded:
"We’re so glad to have earned, and kept, your business, Anthony! That means the world to our State Farm team. We’re always here to help if you need anything else! "
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Lynne Fiedor

February 1, 2024

5  out of  5
rating by Lynne Fiedor
"I had a horrible wreck this year and my agent and his staff went above and beyond in handling everything. I had my total check for my wrecked car in just a few days due to my agents help. Their concerns about the physical and mental state of me and my beloved father were genuine. I consider my agent and his staff to be friends not my insurance reps. I can't say enough praise about them."
We responded:
"We’re so, so glad to be of assistance to you when you needed us most, Lynne! That is what it is all about to be a Good Neighbor. We’re here for you during trying and traumatic times and you can always count on us to do everything in our power to ensure that you are taken care of. We’re proud to be your insurance agency! Thank you so much for sharing your experience and please give us a call if you need anything else. "
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Robert Megliorino

January 26, 2024

5  out of  5
rating by Robert Megliorino
"State Farm ins located in Lower Burrel, PA can do it all, Bill remembered my birthday with a nice card. The assistants are knowledgeable in your jobs to help the customer out, and always friendly. I bundled my ins and saved lots of money."
We responded:
"We truly care about our Good Neighbors, Robert! Of course we’ll send you a card on your birthday! But we also care about getting you the right coverage at the right price. I’m glad that we were able to assist you. Thank you for your excellent review and we look forward to speaking with you again soon. "
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Courtney Angelo

January 8, 2024

5  out of  5
rating by Courtney Angelo
"Everyone I interacted with was super nice and pleasant and they get back to you in a timely manner"
We responded:
"Thank you for leaving us a terrific review, Courtney! I'm glad that you had a positive experience with my State Farm team. You can always rely on top notch customer service from our office. Let us know if you have any other questions and we're happy to assist. Thanks again! "
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Danny W

January 8, 2024

5  out of  5
rating by Danny W
"I have had a great experience with Stephanie and Bill they both helped me get what I needed within the same day that I asked. Both were very helpful and very nice to work with. I would recommend them to everyone those two are what customer service is all about. Thanks again for all your help"
We responded:
"What a terrific recommendation, Danny! Thank you so much for the thoughtful review. Our State Farm team always strives to provide the best possible customer experience during every interaction we have with our Good Neighbors. Let us know if we can assist you further, and thanks again for the great review! "
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Kathy Price

January 3, 2024

5  out of  5
rating by Kathy Price
"The agent was very kind and considerate of my needs and of what I could afford and provided just what I needed. Shopping at State Farm with Bill was as easy and as pleasant as shopping for a new dress!!"
We responded:
"What a terrific review! Thank you so much, Kathy. I always strive to make the process of purchasing insurance as smooth and informative as possible. Feel free to reach out to me with any additional questions. I’m more than happy to assist! "
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william pelino

January 2, 2024

5  out of  5
rating by william pelino
"I bought a life insurance policy through Stephanie for my son. This was something I was unaware of, but when he is older in life and wants to buy a house or go to college this plan could come in handy. Thank you to Stephanie and Bill for explaining everything to me and making the process simple."
We responded:
"We’re so glad to be of assistance, William! Life Insurance is one of the most important things that you can provide for a loved one. We’re so glad to help you set your son up for success in the future. Please let us know if we can provide any additional assistance and thank you again for your thoughtful review! "
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Sarah Richner

December 1, 2023

5  out of  5
rating by Sarah Richner
"Bill and his staff are great to deal with. Other than being courteous, professional, etc. --- they are easily accessible, knowledgeable and make all transactions a breeze. Most recently, I received a courtesy call from Stephanie and it was a lovely conversation and was further reassurance that they actually care about what they do!"
We responded:
"We really DO care about our Good Neighbors, Sarah! Thank you for taking the time to leave us such a detailed and wonderful review. That means a lot to our entire State Farm team. Please let us know if there is anything else we can assist you with and we’d be more than happy to do so. Thanks again! "
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Josh Mohney

November 21, 2023

5  out of  5
rating by Josh Mohney
"Fantastic agent with fair rates and wonderful service!"
We responded:
"Quality service and saving our Good Neighbors money are two things you can always count on with our State Farm office, Josh! Thank you for taking the time to leave us such a pleasant review. Let us know if we can provide any additional assistance. "
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Bonnie Bauer

November 13, 2023

5  out of  5
rating by Bonnie Bauer
"Bill Aguglia’s office is one of the best we have ever had with State Farm Insurance, and I’ve been covered by State Farm for 45 years. Everyone that works there is so kind an helpful. You don’t have companies calling to thank you for your business when your policy renews. We will continue to do business with Bill and trust in him for any of our insurance need."
We responded:
"What a marvelous review, Bonnie. Thank you so very much for your kind review and your loyalty to State Farm over the years. We take pride in our customer service – you deserve nothing but the best. We know that you could choose any agency you wish, but you chose ours, and we want to ensure that we respect your decision to give us your business! We look forward to serving you for years to come. "
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Catie Cariss

November 9, 2023

5  out of  5
rating by Catie Cariss
"For new or old drivers this is the place to go! The whole staff is amazing and Bill was so helpful. He took time to understand our needs and helped us as much as possible. I have all my policies here, the best rates and the best staff!! Highly recommend!"
We responded:
"We sincerely appreciate your business and your wonderful endorsement of our State Farm office, Catie! That means the world to us. Customer service is our top priority and we’re glad that you had a pleasant experience with us. Don’t hesitate to reach out if you need any additional assistance with your insurance, we’re always here to help! "
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Al Caruso

November 2, 2023

5  out of  5
rating by Al Caruso
"Bill is extremely responsive, knowledgeable and honest. He helped me out with insuring a recently deceased family member’s house. He came to the rescue when the agent who had the insurance failed to respond to multiple phone calls. He truly has his clients’ best interests at heart!"
We responded:
"What a wonderful review, Al. I’m happy to be of service during a difficult time for your family. As a State Farm Agent, I really do keep my customers’ best interests in mind – I understand that there are times when you really need guidance and I’m glad that I was here for you. Please give me a call if I can assist you further. I’m always happy to assist! Thanks again for the great review. "
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carson meckler

October 26, 2023

5  out of  5
rating by carson meckler
"I was confused about life insurance and Mr. Aguglia answered my questions and set me up with a great policy!"
We responded:
"I’m very glad to be of service, Carson. Life Insurance is so immensely important and I’m pleased that you chose me to guide you through your decision making. I appreciate it! Let me know if you have any other questions and I’m happy to help. "